We received word from our printer that the repairs have been made to their printer and can expect to receive a large print order at the end of the week.  Once the first group of prints are on the way to us, we will then turn our store back on to accept retail orders.  We greatly appreciate everyone’s patience and interest in our decals.  Please stay tuned for the news that the store is open again.

Thanks to our web guru, we have the DRAW Decal store visible again, albeit with the shopping cart disabled.  Everything on the store site is fully functioning and visible, but no orders can be placed at this point.  We are still working on getting the printing issues resolved, and we will be back open for business just as soon as we can.

Everyone who has a current Open order with us should have received an email offering a full refund or a partial shipment.  We also owe a big thanks to Airline Hobby Supplies who filled some of our outstanding orders from their inventory.

It is with deep regret that we must suspend all decal sales in the DRAW Decal store.  The mechanical issues with the printer at the print house who does our printing continues to worsen.  We are unable to guarantee delivery of our decals from the printer, so we have made the tough choice to close the store until the situation is resolved.  We will reopen the store once the printing situation is fully resolved.

Customers with current open orders will be contacted and offered partial shipments with a refund, or offered a full refund.  All refunds will be issued as quickly as Paypal can process the payments.

We do not know if this situation will last days or weeks.  We will post more here once we know the remedy for this situation is in place.  We deeply regret having to do this, as we do not wish to lose anyone’s trust in our integrity.

Sincerely,

Greg Drawbaugh

Owner, DRAW Decal